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Anupam Anand: Turning Automation into a Competitive Superpower

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When businesses talk about “the future,” they often picture sleek offices, self-learning algorithms, and processes that run with machine-like precision. For Anupam Anand, that future isn’t a vague aspiration — it’s a working reality he’s helping organizations achieve today. As Vice President and AI & Automation Business Leader, he has earned a reputation as the strategist who doesn’t just implement technology but embeds it into the DNA of an organization.

From Vision to Execution

The real magic of Anupam’s work lies in his ability to bridge two worlds: the ambitious vision of C-suites and the operational realities faced by teams on the ground. In industries like banking, healthcare, and supply chain — where precision is paramount and timelines are unforgiving — his strategies have transformed how organizations think, work, and grow. For him, AI is not an accessory but a core business driver, and automation is not a trend but a necessity for resilience.

Proven Impact Where It Matters Most

In healthcare, Anupam spearheaded the rollout of an AI-driven claims processing platform that dramatically cut manual work by more than half. The result? Claims that once took days were resolved in hours, with error rates dropping significantly. In the financial sector, his predictive analytics framework helped a leading NBFC recover overdue loans faster, while his AI-powered compliance system reduced onboarding times by 70% without losing the rigor demanded by regulators. In supply chain operations, his AI-based control tower enabled real-time disruption management, allowing businesses to anticipate delays before they happened and cut downtime by almost 40%.

Winning Hearts, Not Just Projects

Introducing automation into a traditional workflow is rarely smooth sailing. There’s often a fear that AI will replace people rather than empower them. Anupam tackles this head-on by making adoption a shared journey. He invests in workshops, role-based training, and change champion programs that help employees see automation as a skill enhancer, not a threat. The result is a workforce that owns the change rather than resisting it.

The Playbook for AI-First Enterprises

Anupam’s approach isn’t just about deploying tools — it’s about building capabilities. His transformation playbook starts with pinpointing high-impact opportunities through discovery sprints. From there, he ensures the business case is strong, compliance risks are managed, and scalability is baked in from day one. This disciplined yet flexible model means that even in heavily regulated sectors, organizations can innovate with confidence.

Culture at the Core

For Anupam, technology adoption is as much about culture as it is about code. He believes that without fostering a mindset of curiosity and adaptability, even the most advanced systems will fail to deliver their full value. By mentoring leaders, encouraging cross-departmental collaboration, and investing in continuous learning, he ensures his teams aren’t just keeping up with change — they’re driving it.

Looking Ahead

As AI capabilities expand and automation becomes smarter, Anupam sees an even greater role for technology in shaping sustainable growth. His focus is shifting toward AI systems that can learn from context, anticipate needs, and enable hyper-personalized business operations. But his core philosophy remains unchanged — technology should serve people, not replace them. In his world, the winning organizations will be those that blend human judgment with machine intelligence in a way that creates value, trust, and adaptability.

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